Shipping

Shipping

Fast Australia-wide shipping

• Kinta strives to offer our customers fast Australia-wide shipping at competitive rates.
• For smaller orders, shipping is calculated automatically at checkout.
• For larger orders, email admin@kintafitness.com.au to receive an accurate shipping quote.

Free shipping on orders over $499 – Perth metro only

For a limited time, we are offering free shipping on all orders over $499 in the Perth Metro area. If your order qualifies for free shipping, this option will be automatically available from checkout.

Delivery time

Once your order has been packed and is ready for dispatch, we will send you an email containing tracking information.

Delivery times vary depending on the location within Australia. We aim to dispatch your order as fast as possible – if we can get it out the same day, we will. Deliveries are only delivered during business days and business hours.

Estimated times of arrival are as follows: Small items under 5kg Perth Metro: 1-2 Business Days | Greater Western Australia: 2-5 business days | Other Australian Capital cities: 5 Business days | Other rural towns across Australia: 5-8 Business Days | International: 8 + Business days

Items 5kg – 50kg

• Perth Metro: 3 business days
• Greater Western Australia: 5-8 business days
• Other Australian Capital Cities: 5-8 business days
• Other rural towns across Australia: 8+ business days

Items over 50kg

• Perth Metro: 3 business days
• Greater Western Australia: 5-8 business days
• Other Australian Capital Cities: 8-10 business days
• Other rural towns across Australia: 10+ days

Couriers we use

• Australia Post
• TNTCouriers
• Northline Allied Express

Please note

Delivery times are guidelines and are never guaranteed. Kinta Fitness will not offer financial compensation for any delivery that arrives later than the estimate given.

All deliveries are authorised to leave at the property unless instructed otherwise.

Once your item has been passed to the courier company, some deliveries may be late due to your location, accidents or local disruptions. In these instances, Kinta Fitness will not be liable for any consequential loss for delivery times.Kinta fitness relinquishes responsibility for the item to the shipper upon pickup. If your order looks damaged on delivery, inform the delivery driver of the damage and ask them to sign for the damage.

Sometimes in the event of problematic couriers, you may find your parcel delivered by a different courier of our choice to ensure the safe delivery of products.

If your item is lost in transit Kinta will initiate an investigation with the relevant courier to locate your item. This may take up to 4 weeks. If your product is deemed lost following an investigation, you will become eligible for a replacement item to be sent out for re-delivery or a refund to the value of the goods + shipping.